Terms and Conditions 789bat

01 Introduction

Welcome to 789bat, an online betting entertainment platform operating under the domain 789bat.plus. This Terms and Conditions document constitutes a legally binding agreement between you ("Player" or "User") and 789bat ("Company", "We") regarding the use of our website, mobile application, and all services we provide.

By registering an account, making any deposit, or simply browsing the 789bat platform, you are deemed to have read, understood, and agreed to be bound by all provisions contained in this document. If you do not agree with any part of these Terms and Conditions, we encourage you to refrain from using our platform.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Policy ours, which forms part of the overall agreement between you and 789bat.

02 Eligibility & Account Registration

To register and use 789bat services, you must meet all of the following eligibility requirements at all times:

• Aged at least 18 years old on the date of registration.
• Not residing in a region or country that prohibits or restricts online wagering activities.
• Never been banned or suspended by 789bat for any reason previously.
• Registering in a personal capacity, not on behalf of any business entity or third party.
• Having full legal capacity to enter into a binding agreement.

During registration, you are required to provide truthful, accurate, and complete information including your full name, date of birth, phone number, and a valid email address. 789bat reserves the right to request supporting documents for identity verification (KYC) at any time, including a copy of your ID, bank statement, or other relevant documents.

Each player is only permitted to hold one account only. Multiple account registrations by the same individual — even using different names, emails, or phone numbers — are strictly prohibited and constitute a serious violation of these Terms.

03 Account & Security

You are fully responsible for the security and confidentiality of your 789bat account username and password. It is strongly recommended that you:

• Using a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Not sharing your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Enabling two-factor authentication (2FA) via account settings for an added layer of security.
• Report to the 789bat support team immediately if you suspect unauthorized access to your account.

789bat will not be held liable for any losses arising from your failure to safeguard your login credentials. However, we are committed to investigating every report of unauthorised access seriously and taking appropriate action within 24 working hours.

All activity on your account — including betting, deposits, and withdrawals — is your sole responsibility. If you suspect your account has been compromised, contact our support team via live chat or email immediately to request a temporary account freeze.

04 Deposits & Withdrawals

789bat supports a wide range of popular payment methods in Malaysia, including FPX, Maybank2u, CIMB Clicks, RHB Now, TNG eWallet, Boost, GrabPay, and USDT. All financial transactions are processed through secure, encrypted channels.

Regarding Deposits:

• The minimum deposit is RM 20 for most payment methods.
• Deposits are credited to your account within 1–5 minutes depending on the chosen method.
• 789bat does not charge any processing fees on deposits.
• Deposited funds must come from a legitimate source and must belong to you.

Regarding Withdrawals:

• The minimum withdrawal amount is RM 50.
• Withdrawal requests are processed in under 5 minutes once KYC verification is approved.
• Basic identity verification is required before your first withdrawal request can be processed.
• Withdrawals to a bank account or e-wallet different from the original deposit source will require additional review.
• 789bat reserves the right to request additional documents for withdrawals exceeding certain limits in order to comply with anti-money laundering (AML) requirements.

05 Bonus & Promotions

789bat offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, rebate offers, free spins, and special challenges. All offers are subject to the specific terms and conditions stated alongside each promotion.

General requirements that apply to all 789bat bonuses:

• Wagering Requirements: Bonuses must be wagered the specified number of times before a withdrawal is permitted. Standard wagering requirements range from 15x to 30x depending on the bonus type.
• Valid Period: Each bonus has a validity period. Bonuses not used within that period will expire automatically.
• Betting Limits: While meeting bonus wagering requirements, the maximum bet per round or single wager may be capped at RM 10 or the amount specified in the relevant bonus terms.
• Eligible Games: Not all games contribute equally toward wagering requirements. Table games such as baccarat and blackjack typically contribute at a lower rate compared to slots.
• One Active Bonus: Only one bonus may be active at a time unless otherwise stated.

789bat reserves the right to void any bonus suspected of being abused, including situations where players employ low-risk wagering strategies clearly designed to meet wagering requirements without genuine risk.

06 Game Rules

All games offered on the 789bat platform use a Random Number Generator (RNG) independently certified by recognized international certification bodies. This ensures every game outcome is truly random and fair for all players.

General game rules at 789bat:

• The outcome of completed games is final and cannot be disputed unless there is clear evidence of a technical failure verifiable by our system.
• In the event of a technical failure or connection disruption during gameplay, 789bat will settle the relevant bet based on saved system records rather than verbal claims from players.
• Bets accepted and confirmed by our system are binding. Players may not cancel a confirmed bet.
• The minimum and maximum betting limits for each game are clearly displayed within the respective game interface.
• 789bat reserves the right to suspend or terminate any game at any time for technical or maintenance reasons, and will refund the affected betting stakes to the player's account.

07 Prohibited Player Conduct

789bat maintains a zero-tolerance policy toward unethical behaviour. The following actions are strictly prohibited and may result in immediate account closure without any refund:

• Using automated software, bots, scripts, or any tools designed to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes (collusion).
• Committing credit card fraud or unauthorized chargebacks.
• Registering multiple accounts to exploit bonus offers.
• Using illegally obtained funds for wagering activities (money laundering).
• Abusing the customer support system with unfounded complaints or threatening our staff.
• Sharing or selling your account to a third party.

08 Account Closure & Suspension

You may close your 789bat account at any time by contacting our support team. Prior to closure, any valid remaining balance in your account will be processed for withdrawal to your registered payment method, subject to standard compliance checks.

789bat reserves the right to suspend or close a player's account without prior notice in the following situations:

• Violation of any provision in these Terms and Conditions.
• Suspected fraud, money laundering, or other criminal activity.
• Failure to complete the identity verification process within the specified timeframe.
• Self-suspension requests by players for responsible gaming reasons.
• Instructions from regulatory authorities or law enforcement agencies.

For cases of suspension due to suspected fraud, the balance in the relevant account may be held while an investigation is conducted. 789bat is committed to resolving investigations within 30 working days.

09 Liability Limits

The 789bat platform is provided on an "as-is" basis. While we strive to keep the platform running smoothly, we cannot guarantee that our services will always be free from interruptions or technical errors.

To the extent permitted by applicable law, 789bat shall not be liable for:

• Betting losses arising from valid game outcomes.
• Service disruptions caused by factors beyond our control (force majeure), including internet infrastructure failures, natural disasters, or third-party actions.
• Indirect, incidental, or consequential losses claimed by players.
• Loss of opportunity, anticipated income, or other unrealised benefits.

789bat's maximum liability to any player under any circumstances shall not exceed the total net deposits made by that player in the 12 months preceding the claim.

10 Privacy & Data Protection

789bat values your privacy. All personal information you provide to us is collected, stored, and processed in accordance with our Privacy Policy our detailed

In summary, we are committed to:

• Not selling or disclosing your personal information to third parties without your consent, unless required by law.
• Protecting your data with 256-bit SSL encryption and multiple layers of security measures.
• Using your data only for the purposes stated in our Privacy Policy.
• Giving you the right to access, correct, or request deletion of your personal data.

Your financial transaction data is retained in accordance with applicable anti-money laundering legislation and will not be deleted before the minimum retention period prescribed by law has expired.

11 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the 789bat platform — the fastest way to get immediate assistance.
• Email: [email protected] — for inquiries that require detailed clarification.
• Telegram: Official 789bat channels — check the app for the latest links.

We are committed to responding to all enquiries within 24 hours business days. For emergencies related to account security, please use live chat for an immediate response.

For formal complaints, please submit full details including your account number, date of incident, and description of the issue to our email. We will respond within 3 business days with a complaint ticket number and resolution status.